Charter Service Representative - LAS

Allegiant • Las Vegas, NV

23h • Onsite

About The Position

The position of the Charter Service Rep (CSR) is intended to alleviate the workload of the crew (flight deck and cabin) by tending to non-flying issues. CSRs are directly involved in communication to the client and Headquarters to execute trip details safely and efficiently. The CSR should have a focus on safety and security while working closely with the private screeners. CSR duties and responsibilities are divided into three (3) phases: pre-flight, during flight, and post-flight.

Requirements

• Combination of Education and Experience will be considered.
• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check and pre-employment drug screen.
• High School Diploma or equivalent
• Minimum of one (1) year of customer service experience
• No Valid/Unexpired Driver's License
• No Valid/Unexpired Passport Book
• Visa Sponsorship Available: No

Nice To Haves

• Airline industry experience.
• Basic computer skills.
• Knowledge of general office equipment.
• Organizational skills and strong attention to detail.
• Excellent communication skills and extensive problem solving capabilities.

Responsibilities

• Confirms and verifies logistical support and acts as the flight’s ground security coordinator (GSC).
• Ensures timely and accurate completion of forms.
• Verifies that all information in the Trip Sheet is accurate and communicated appropriately.
• Verifies training records for authorized representative are current and complete for screening.
• Contacts OCC with the charter flight’s out and in times if unable to enter information directly through Company issued iPad, Information to be entered is passenger count, fuel information, delay code and reason.
• Other duties as assigned.

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time
• Sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED