Chart Retrieval Specialist - Pittsburgh PA

Datavant•Pittsburgh, PA

17h•Hybrid

About The Position

Datavant is seeking responsible, trustworthy individuals for a specialized, part-time role as a Chart Retrieval Specialist in the Pittsburgh metro area. This position involves visiting provider offices to retrieve medical records, utilizing excellent customer service and self-troubleshooting skills. The role requires independent work, accuracy, and professionalism. Datavant is a data collaboration platform trusted in healthcare, focused on making health data secure, accessible, and actionable.

Requirements

High School Diploma or equivalent required.
Availability between 8am-5pm at least three consecutive days per week required.
Must have a reliable, insured personal vehicle.
Must have the ability to drive and have a valid driver's license in good standing.
Must have reliable internet service and a phone with the ability to communicate with remote supervisors.
Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers.
Proven track record of punctuality, reliability, quality work, and ability to follow directions.
Ability to work independently with minimal supervision.
Ability to troubleshoot and/or overcome technical issues as they arise.
Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team.
Business casual attire and a high level of professionalism required at all times.
Access to a high-speed internet connection.
Positive attitude and the desire to learn through training.
Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.

Nice To Haves

Cross training opportunities

Responsibilities

Visit various provider offices to scan or upload assigned medical record charts using various EMR systems and Datavant-provided equipment.
Work an average of 20-28 hours per week, with a fluctuating schedule that may increase during busier months.
Professionally engage with healthcare providers, maintain consistent communication with the remote team, and provide daily updates on progress, challenges, and completed tasks.
Access and manage the weekly schedule through Datavant systems, confirming and tracking appointments.
Use the designated platform to confirm correct charts for retrieval, mark them as retrieved, and troubleshoot technical issues.
Work independently to meet department goals for chart retrieval accuracy and efficiency.
Complete end-of-day activities in company systems, including logging work hours and mileage/reimbursements.
Adhere to the Company’s Code of Conduct and policies, maintaining HIPAA compliance.
Cross-train in multiple departments to provide support and supplement hours as needed.
Travel opportunities may be available with assignments in different geographic areas.
Assist with additional work duties or responsibilities as evident or required.