Charity Shop Coordinator - Summer Internship

Islamic Relief Canada•Burlington, ON

18d•Hybrid

About The Position

Become a changemaker with Islamic Relief Canada! Join our team and work towards our mission to mobilize Canadians to transform more lives around the world in the most trusted manner. The Relief Collective is Islamic Relief Canada's (IRC's) charity shop, providing an online platform for supporters to contribute to breaking the cycle of poverty through purchasing rightsholder products and merchandise. The proceeds from the Relief Collective go directly towards supporting our projects and programs worldwide.

Requirements

Experience in retail, merchandising, customer service, or related fields.
Experience engaging directly with customers or the public in a professional setting.
Strong organizational skills and high attention to detail.
Creative eye for merchandising, visual presentation, and display layout.
Comfortable engaging warmly and professionally with customers and community members.
Familiarity with mobile content creation tools and social media formats.
Self-motivated, proactive, and able to work independently while managing multiple tasks.
Be between 15 and 30 years of age at the beginning of the employment period.
Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Responsibilities

Support daily shop operations to maintain an organized, clean, and inviting environment.
Provide friendly customer service, engaging visitors, and sharing the shop’s purpose and impact.
Assist with tracking inventory, restocking items, and flagging supply needs to the shop lead.
Support shop-related events, pop-ups, and community activations, including setup and onsite logistics.
Curate, sort, and price donated or sourced items.
Maintain visual standards and create attractive product displays that reflect the Relief Collective brand.
Refresh and rotate displays regularly to enhance customer experience and promote featured items.
Capture simple photos, stories, and short videos to highlight new arrivals and shop updates.
Assist in sharing content ideas that align with the shop’s mission and visual identity.