Chargeback & Recovery Specialist

Kiss Products, Inc.•Port Washington, NY

3d•$22 - $40•Onsite

About The Position

The A/R specialist is responsible for verifying customers' A/R payments and validating chargebacks through substantiation of back-up documents, contracts and/or communication with internal teams as well as customers' A/P. Invalid chargebacks are to be claimed while A/R accountant clears valid ones in SAP system by issuing CM. The A/R Specialist is also to analyze/investigate each customer’s performance report and chargebacks to improve the Company’s net income by closely working with internal operational/administrative teams as well as outside professionals.

Requirements

Professional verbal and written communication skills
High level of attention to detail with dedication to accuracy and excellent problem-solving skills
Ability to analyze documents and resolve disputes in a timely manner
Proficiency in MS Excel skills
Chargeback
English
2 - 4 years of relevant experience or industry exposure in a related field

Nice To Haves

Bachelor’s / Associate’s degree in business fields preferred

Responsibilities

Validating chargebacks on A/R payments while processing the payments and managing customers' A/R
Clearing chargebacks in SAP system by issuing a credit/debit memo
Working with internal teams and managing outside professionals to minimize chargebacks
Analyze and review customer’s performance report

Benefits

Premium Medical Insurance Coverage
401(k) Savings Plan
Paid Time Off (PTO) based on seniority
Paid Holidays
Annual Bonus Plan
Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
Summer Fridays
Complimentary Gourmet Breakfast, Lunch, and Dinner
Relocation Support for New Hires
Work Anniversary Recognitions
Congratulatory & Condolence Gifts
Employee Referral Bonus Program
License/Certification Reimbursements
Corporate Employee Discounts
Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
Commuter Support (Shuttle Bus Program and EZPass Support)
Vehicle Perks