Charge Nurse (Outpatient)

Denver Health and Hospital Authority•Denver, CO

12d•Onsite

About The Position

We are recruiting for a mission-driven Charge Nurse (Outpatient) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department DH STD CONTROL PROGRAM PAV L Job Summary Denver Sexual Health Clinic (DSHC) is a fast-paced clinic, strives to provide trauma-informed and affirming comprehensive sexual health services to underserved and marginalized communities. We are looking for an experienced registered nurse (RN) for a full-time charge nurse position. Work hours are Monday through Friday 8am to 5pm. This position leads and supervises the day-to-day operations of a clinic, ensuring high-quality and patient-centered care while coordinating staff and resources, acting as the link between medical assistant (MA) and nursing staff and nurse manager. Charge nurse is the first point of contact for clinical questions or operational issues. In addition to performing the essential RN clinical duties (inbasket results and patient message management, treatment visit, family planning visit, HIV prevention medication visit, routine testing visit, provider support), this position is also responsible for clinical oversight and leadership roles at the clinic. These key responsibilities include: 1) orienting, mentoring, resolving conflicts, and providing guidance to MA and nursing team, 2) ensuring MA/nursing team workloads are balanced and meeting quality and productivity expectations, 3) assigning and adjusting staff duties to match patient needs and MA/nursing team availability, 4) leading during urgent situations such as vasovagal episodes and medical emergency responses, 5) handling vaccine storage and excursion responses, 6) monitoring adequate and accurate medication and clinical supply inventory, 6) performing administrative duties include reviewing documentation, ensuring compliance with protocols, and managing incident reports. Qualities and skills for successful candidate may include communication, team management, conflict resolution, problem-solving, and adaptability. Essential Functions : Operations Management Supervises daily operations in the clinic by employing clinical and managerial skills to care for patients while also providing guidance and leadership to other nurses, medical assistants, health educators, and other care team staff who are working with patients including but not limited to preparing daily staffing assignments, mentoring staff, evaluating performance, facilitating patient flow, and problem-solving daily staffing and patient care issues. (50%) Patient Assessment Assess the needs of individuals, families and/or communities to identify potential health or safety problems, Instruct individuals and families on health education and disease prevention and after care. (20%) Treatment and Evaluation Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care. Monitor all aspects of patient care, including diet and physical activity, develop and modify patient care plans as indicated by patient’s responses and conditions. Prepare patients for, and assist with examinations and treatments (20%) Medication administration, documentation and reassessment (10%)

Requirements

Associate's Degree in Nursing
1-3 years Professional nursing experience in a patient care setting.
RN-Registered Nurse - DORA - Department of Regulatory Agencies
BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association
Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards.
Strong understanding and display of the principals of customer service as it applies to patients, staff and the community.
Ability to assist in identifying ways to promote quality patient-centric care and maintain Denver Health’s high level of patient satisfaction. [Nursing Vision Statement]
Ability to work effectively in a team matrix environment.
Ability to communicate clearly and effectively at all levels and in a cross functional environment.
Ability to work closely with multidisciplinary staff, medical assistants, patient access specialists, health educators, care navigators, social workers, Nursing Managers, providers, and, executive leadership to provide care to patients with respect to their uniqueness using informed judgment, competence, individual qualifications, and collaboration with the health care team.
Ability to demonstrate an understanding of assessment findings as they relate to the disease process and optimal health attainment across the continuum of care.
Proficient in EHR
Basic Office Suite skills preferred

Nice To Haves

Communication
Team management
Conflict resolution
Problem-solving
Adaptability

Responsibilities

Supervises daily operations in the clinic by employing clinical and managerial skills to care for patients while also providing guidance and leadership to other nurses, medical assistants, health educators, and other care team staff who are working with patients including but not limited to preparing daily staffing assignments, mentoring staff, evaluating performance, facilitating patient flow, and problem-solving daily staffing and patient care issues.
Assess the needs of individuals, families and/or communities to identify potential health or safety problems, Instruct individuals and families on health education and disease prevention and after care.
Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care. Monitor all aspects of patient care, including diet and physical activity, develop and modify patient care plans as indicated by patient’s responses and conditions. Prepare patients for, and assist with examinations and treatments
Medication administration, documentation and reassessment
Orienting, mentoring, resolving conflicts, and providing guidance to MA and nursing team
Ensuring MA/nursing team workloads are balanced and meeting quality and productivity expectations
Assigning and adjusting staff duties to match patient needs and MA/nursing team availability
Leading during urgent situations such as vasovagal episodes and medical emergency responses
Handling vaccine storage and excursion responses
Monitoring adequate and accurate medication and clinical supply inventory
Performing administrative duties include reviewing documentation, ensuring compliance with protocols, and managing incident reports
In-basket results and patient message management
Treatment visit
Family planning visit
HIV prevention medication visit
Routine testing visit
Provider support

Benefits

Generous paid time off
Fully paid parental leave
Exceptional retirement contributions
Comprehensive health coverage
Nationally recognized well-being programs
Tuition assistance
Career advancement pathways
Professional development
Meaningful financial advantages
Loan forgiveness eligibility
Employer contributions
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer