Charge Audit Specialist

Saint Luke's Physician Group•Kansas City, MO

About The Position

Represents SLHS in supporting charging accuracy among clinical departments. Uses knowledge and technical expertise of account management and case management systems to correct charges and promote billing accuracy. Applies critical thinking to CDM data management assignments and responds to requests as a system resource for resolving charging problems, entering CDM items, and preventing payment errors. Serves as a liaison and resource between clinical and PA departments, and as a front desk coordinator supporting the surgical services department. Collaborates with Patient Accounts, HIM, UR, Charge Audit, Charge Management, Materials Management, Purchasing, and other charging departments as appropriate to resolve charge issues and improve processes. Manages assigned work queues and completes queued accounts in a timely manner. Shares trends with the Manager and/or Charge Management service line analyst to support staff education. Assists with charge correction projects as needed. Manages metro facility vendor mailboxes and responds to requests from charging departments regarding questions, invoices, and charge corrections.

Requirements

  • At least 2 years of applicable experience.

Responsibilities

  • Support charging accuracy among clinical departments.
  • Use account management and case management systems to correct charges and promote billing accuracy.
  • Perform CDM data management assignments using critical thinking.
  • Resolve charging problems, enter CDM items, and help prevent payment errors.
  • Serve as a liaison and resource between clinical and PA departments.
  • Coordinate the front desk for the surgical services department.
  • Collaborate with relevant departments to resolve charge issues and improve processes.
  • Manage assigned work queues and complete accounts in a timely manner.
  • Share trends with the Manager and/or Charge Management service line analyst to support staff education.
  • Assist with charge correction projects as needed.
  • Manage metro facility vendor mailboxes and respond to charging department questions, invoices, and charge correction requests.
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