Chapter Lead, Brand Insights - US

Astellas Pharma • Northbrook, IL

12d • Hybrid

About The Position

Astellas is a global life sciences company dedicated to transforming innovative science into value for patients, offering transformative therapies in areas such as oncology, ophthalmology, urology, immunology, and women's health. The company is at the forefront of pioneering new healthcare solutions for diseases with significant unmet medical needs. The Brand Insights - US Chapter Lead is a crucial role focused on delivering high-quality insights to inform decision-making within Astellas. This position reports to the Insights Practice Lead within the Customer Engagement Excellence (CEE) team. The Chapter Lead is responsible for building and leading a team of technical experts, ensuring their capability development, and fostering a collaborative and positive team environment. Operating within an Agile framework, the Chapter Lead functions as a 'player-coach,' managing resources while also directly contributing to various Value Teams and Pods across the organization. These teams, which are established and evolve with business needs during defined planning cycles, may concentrate on specific brands, pipeline assets, or strategic initiatives. The Chapter Lead ensures these teams' needs are met through effective resourcing, action planning, and cross-functional collaboration. The role also encompasses developing team skillsets, providing coaching and mentoring, managing team resource capacity, supporting learning and career development, ensuring compliance with standards and leading practices, and driving continuous improvement and shared learning.

Requirements

• Bachelor’s or Master’s degree in science, engineering, mathematics, decision science, or analytics
• Minimum of 10 years of experience in forecasting, market research, competitive intelligence, and/or decision sciences role at a pharmaceutical company, or a consultancy focused on the biopharmaceutical industry
• Demonstrated experience building, managing, training teams around a specific area of SME expertise such as marketing research, forecasting, analytics, or decision sciences
• Understanding of the role of Insights function within broader enterprise strategy
• Demonstrated ability to develop talent and foster a culture of continuous learning and improvement
• Previous experience working with cross-functional teams across multiple brands/TAs
• Strong stakeholder management skills with the ability to influence at the executive level
• Exceptional people leadership, mentorship, and coaching skills

Nice To Haves

• Master’s degree in Statistics or Economics
• Pharmaceutical Industry Experience in global mid-cap/large-cap company

Responsibilities

• Developing team capabilities through coaching, mentoring, and onboarding new talent
• Managing resource allocation and supporting professional growth within the Chapter
• Representing the Insights Practice as a subject matter expert and contributing to Pods and Value Teams as needed
• Driving continuous improvement, best practice sharing, and innovation in methodologies and ways of working
• Overseeing vendor projects and ensuring alignment with organisational objectives
• Developing the capabilities and skillsets of their teams
• Providing coaching and mentoring
• Managing team resource capacity
• Supporting the learning and career development of their Chapter team
• Managing the teams’ compliance with standards and leading practices
• Leading continuous improvement and shared learning
• Collaborate with the Insights Practice Lead and US leadership to define the strategic direction of the Chapter, in alignment with the broader VALUE Delivery strategy
• Develop and implement best practices in Brand and Pipeline Insights based on market and value team feedback
• Seeks opportunities to develop team members and elevate their Brand and Pipeline Insights skillsets while continuing to refine their own personal expertise
• Gather feedback and various inputs to assess skillset maturity of team members
• Participate/lead training programs, workshops, and mentorship opportunities to enhance team capabilities and knowledge
• Lead / contribute to cross-functional Pod and Value Team delivery
• Facilitate the interface and communication with teams across brands, acting as a steward of agile methodology to facilitate ways of working
• Ensure that the team understands and utilizes agile ways of working, providing skills development as needed
• Foster a culture of collaboration, flexibility, and responsiveness to change, enabling the team to thrive in an agile environment
• Collaborate with the Insights Practice Lead to align resource capacity with demand from the business and Pods/Value Teams
• Collaborate with Insights Practice Lead to manage capacity and workload, making adjustments as necessary to meet demand and timelines
• Engage with key internal stakeholders to drive strategy and outcomes, as well as key external stakeholders based on Chapter-specific objectives
• Collaborate with other Chapter Leads to support internal and external customer needs
• Work with Insights Practice Lead Team to facilitate performance management process, identify high-potential resources, and support short- and long-term succession planning
• Address and communicate team performance challenges to Insights Practice Lead

Benefits

• Medical, Dental and Vision Insurance
• Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
• 401(k) match and annual company contribution
• Company paid life insurance
• Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
• Long Term Incentive Plan for eligible positions
• Company fleet vehicle for eligible positions
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees