Channel Sales Manager

Frontier Communications•Durham, NC

61d•$82,000 - $115,000•Hybrid

About The Position

At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We've invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours. As a Channel Manager, you'll report to the regional consumer sales team and is responsible for improving the penetration of our fiberoptic broadband service within the assigned residential territory. We need a proven leader to own the performance and drive results spanning multiple channels including D2D, residential agents, multifamily, and more. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager. The HUB for this role will be (include HUB location entered on TPT Request). You are a driven sales leader with a knack for building high-performing teams. You take ownership of your team's success. You have several years of experience in frontline sales and can pivot quickly between hands-on sales coaching and KPI reporting. You are just as comfortable in the field talking to customers as you are in the boardroom reporting on YoY results. Speaking of results, yours are always second to none. You do everything with excellence and expect the same from your team. As a creative thinker, you take responsibility for meeting your numbers even when that means thinking outside the box and trying new approaches.

Requirements

1+ years of experience in residential telecommunications (cable, telco, or fiber) sales experience with demonstrated success
3+ years of experience leading top-performing sales teams
Deep understanding and ability to comprehend and produce accurate sales trends, and forecasts, and uncover opportunities within the KPIs
Bachelor's Degree or similar work experience required

Responsibilities

Recruit and lead a team of internal and contract sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagement
Assign territory to sales professionals while managing KPIs and sales activity within the assigned territory
Drive residential fiber customer penetration, while reducing churn and improving customer lifetime value
Develop fresh insights and techniques to reach more households with fiberoptic internet
Travel up to 25% as necessary
Outperform our competition and delight our customers everyday

Benefits

20 PTO (Paid Time Off) days + 10 paid holidays per year
Salary Range: $82,000 to $115,000
Day one medical, dental, vision and prescription drug plan
401k match of 50% on 6% of eligible compensation
Tuition Assistance Program
Personal & Work Life Balance Resources & Wellness Support Assistance
Employee Resource Groups
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, & a phased return to work program for new parents
Up to $10k in adoption program assistance
3 weeks of paid caregiver leave