Channel Account Manager, Partner Sales - VAR Channel

Smarsh
•$85,000 - $114,000•Remote

About The Position

Smarsh is seeking a high-performing Senior Account Manager to drive growth across our Value-Added Reseller (VAR) ecosystem in the United States. This role sits within our Capture organization and plays a critical part in expanding the reach of Smarsh’s compliance and capture solutions through strategic partner engagement. Reporting to the Director of Partner Sales – Americas, this individual will be responsible for developing new distribution channels, accelerating partner led revenue, and building a predictable, scalable pipeline. Success in this role requires strong channel leadership, executive engagement, and the ability to align cross-functional teams to deliver exceptional partner and customer outcomes.

Requirements

  • Proven success in channel sales, partner management, or indirect sales models, preferably in SaaS, telecom, or compliance solutions.
  • Demonstrated ability to build and scale VAR partnerships and drive partner led revenue growth.
  • Strong executive presence and communication skills, with the ability to influence at all levels and engage with C-Suite leaders.
  • Experience managing complex sales cycles, negotiations, and partner agreements.
  • Proficiency in Salesforce and pipeline management best practices.
  • Ability to operate as both a strategic leader and hands-on contributor in a fast-paced environment.
  • Comfortable presenting and demonstrating solutions in customer and partner settings.

Responsibilities

  • Own and exceed sales quota through VAR partners, driving both new customer acquisition and expansion within existing accounts.
  • Develop and execute partner growth strategies to expand distribution and increase market penetration.
  • Build and manage a predictable sales pipeline, ensuring accurate forecasting and consistent execution.
  • Engage and influence partner sales teams, delivering training, enablement, and joint go-to-market execution.
  • Drive deal lifecycle management, including deal registration, conflict resolution, and opportunity progression.
  • Serve as a trusted advisor and subject matter expert, supporting partners on customer engagements and solution positioning.
  • Lead account planning and mapping initiatives, aligning partner efforts to strategic priorities and high-value opportunities.
  • Collaborate cross-functionally (Sales, Product, Operations, Finance) to ensure seamless post-sale execution and customer success.
  • Negotiate and manage partner agreements, ensuring profitable and scalable commercial structures.
  • Maintain CRM excellence (Salesforce) with accurate forecasting, pipeline hygiene, and communication tracking.
  • Support financial accuracy, including partner invoice reconciliation and revenue alignment.
  • Deliver product demonstrations and presentations, operating effectively in both sales and technical discussions.
  • Build executive-level relationships within partner organizations to drive long-term strategic value.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending account
  • Stock options
  • Unlimited PTO
  • Flexible work arrangements
  • 401K Match
  • Sabbatical program
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