Change Manager

CMT Services Inc • Washington, DC

2d • Hybrid

About The Position

The Change Manager will support the USDA’s Enterprise Human Capital Modernization & Transformation initiative. In this role, the Changer Manger leads change strategy, stakeholder engagement, and user adoption. Develops training materials and readiness assessments to support transitions to new systems and processes.

Requirements

• 3 to 5 years of progressive professional experience in change management, organizational change, or business analysis.
• Experience developing and implementing change management strategies and plans supporting program, system, data, and process transitions.
• Experience conducting stakeholder analyses, impact assessments, and readiness evaluations supporting organizational and operational change.
• Experience developing and maintaining change strategies, stakeholder engagement plans, and resistance-mitigation plans.
• Experience developing communication plans for agency data SMEs that address data cleanup and validation expectations and managing outreach to improve mission-area participation in data preparation.
• Experience supporting training needs analysis, training development coordination, OPM's train-the-trainer model, and end-user adoption.
• Experience monitoring and reporting change adoption and effectiveness using metrics, surveys, and feedback mechanisms, and advising leadership regarding organizational change risks, issues, and opportunities.

Responsibilities

• Communications, training, stakeholder engagement, readiness assessments, user adoption.
• Requirements gathering, readiness assessment, risk analysis, UAT support, business process development
• Communication plans, stakeholder engagement, training, readiness, adoption metrics, organizational change strategy
• Training, SOPs, workshops, shadowing sessions, documentation, repository management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level