CHANGE MANAGER- CHARLOTTE, NC (HYBRID)

Compass Group•Charlotte, NC

1d•Hybrid

About The Position

This Change Manager position, reporting into Compass Group’s Strategic Project department, offers a unique opportunity to gain exposure through supporting impactful enterprise wide business initiatives in a Fortune 500 company. The Change Manager will be responsible for planning and execution of change management strategies for projects that include enterprise wide process change, large scale technology solution delivery, and operation support to strategic accounts.

Requirements

Bachelor’s degree required
Experience and application of change management principles, methodologies, and tools
Prosci Certification and experience with the Prosci ADKAR® Model is a plus
Proven ability to define and execute change strategies
Proven ability to address competing priorities within a single project with a positive, can-do attitude
Proven business analytical capabilities to solve complex business issues
Proven ability to work efficiently and effectively under pressure in a fast-paced environment
Flexible and adaptable and able to work in ambiguous situations
Excellent oral and written communication skills needed to communicate with all levels of the organization
Familiarity with project management approaches, tools, and phases of the project lifecycle
Proficiency in Microsoft Office/project management programs (Smartsheet)
Travel as needed (less than 25%)

Nice To Haves

Prosci Certification and experience with the Prosci ADKAR® Model is a plus

Responsibilities

Apply a structured methodology and lead change management activities for projects and initiatives
Develop and implement change management strategies and processes to enable the implementation of organizational changes
Complete change management assessments and assess change impact
Consult and coach project teams around change management activities
Identify, analyze, and prepare risk mitigation tactics
Create actionable deliverables for communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans
Work with project managers to integrate change management activities into project plans
Support communication and training strategy
Work with various teams and departments to develop and complete communication and training deliverables
Develop strong working relationships across teams and departments to verify that change efforts are on target and that cooperation will be offered for implementation
Define and measure success metrics and monitor change progress
Assist in developing best practices and tools for project execution and management