About The Position

A high-impact opportunity in the insurance sector supporting a large-scale digital transformation program, focused on change management, stakeholder alignment, and enterprise adoption. This role drives communication, training, and engagement strategies for a new authentication system impacting thousands of clients and users in a remote environment.

Requirements

  • Bachelor’s degree in Business, Organizational Development, Human Resources, or a related field, or equivalent experience.
  • 5 years of experience in change management, organizational development, or project or program management.
  • Proven experience leading change for complex initiatives such as technology implementations, process improvements, mergers, or transformations.
  • Strong knowledge of change management frameworks such as Prosci ADKAR, Kotter, or Lewin.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Strong strategic thinking, problem-solving abilities, and adaptability in complex environments.

Nice To Haves

  • Change management certification such as Prosci, CCMP, or similar is preferred.
  • Experience working in agile, hybrid, or large-scale enterprise environments is an asset.
  • Background in technology, systems implementation, or digital transformation is preferred.
  • Experience coaching senior leaders and executives through change is an asset.

Responsibilities

  • Develop and implement comprehensive change management strategies aligned with organizational objectives.
  • Conduct change impact assessments and stakeholder analyses to identify risks, readiness levels, and adoption needs.
  • Create and execute communication plans that clearly articulate the purpose, benefits, and progress of change initiatives.
  • Partner with project and program managers to integrate change management activities into project plans.
  • Design and deliver training, coaching, and reinforcement strategies to support adoption.
  • Identify, assess, and manage resistance by working with leaders and teams to address concerns.
  • Establish success metrics and track adoption, engagement, and sustainability of change initiatives.
  • Provide guidance and support to leaders and people managers to reinforce desired behaviors.
  • Ensure consistent application of change management methodologies across initiatives.
  • Prepare executive updates and presentations on change progress, risks, and outcomes.

Benefits

  • Salaried: $42 -44 per hour.
  • Incorporated Business Rate: $48 -52 per hour.
  • 6-month contract with the potential for permanent employment.
  • Full-time position at 37.50 hours per week.
  • Weekday schedule from 9:00 am to 5:00 pm.
  • Enjoy the flexibility of a fully remote work environment.
  • May require collaboration across multiple teams and time zones.
  • Occasional travel may be required depending on initiatives.
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