Change Manager, AVP
State Street•Boston, MA
•$80,000 - $140,000
About The Position
The Change Manager is responsible for leading and coordinating operational and process change initiatives to support our clients. This role partners with business leaders, operations, technology teams, and stakeholders to ensure changes are effectively planned, communicated, adopted, and sustained while minimizing business disruption and operational risk. The Change Manager develops and executes change management strategies, oversees stakeholder engagement, and drives continuous improvement across change initiatives.
Requirements
- Bachelor’s degree in Business, Finance, Organizational Development, Management
- 5+ years of experience in Change Management, Project Management, Operations, Business Transformation, Consulting, or a related discipline.
- Experience leading change initiatives in complex organizations.
- Financial services experience.
- Experience working across operations, technology, risk, and business teams.
Responsibilities
- Develop comprehensive change management strategies and plans for business and operational initiatives.
- Assess organizational impacts and identify affected stakeholders, processes, controls, and operating models.
- Establish project governance and escalation frameworks for key initiatives.
- Develop and execute communication plans that clearly articulate the rationale, benefits, impacts, and timelines of change initiatives.
- Facilitate stakeholder engagement sessions, workshops, and leadership briefings.
- Identify organizational and operational risks associated with change initiatives.
- Track and report change progress, readiness, and outcomes to leadership.
- Coordinate change activities across multiple business units and functional teams.
- Support implementation planning and execution to minimize service disruption.
Benefits
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
