Change Management Lead

ACGME • Chicago, IL

7h

About The Position

Reporting to the Director, Digital Transformation Enablement (DTE), the Change Management Lead fulfills a key role in supporting the successful adoption and sustainment of digital transformation and other major technology initiatives across the ACGME. This role is responsible for planning, executing, and driving organizational change management (OCM) activities that ensure digital initiatives result in quality solutions, positive user experiences, and achievement of desired business outcomes.

Focusing on the people side of change, the Change Management Lead works closely with project teams, project managers, business leaders, IS members, Communications department staff, and internal and external stakeholders to drive awareness, readiness, adoption, and sustained behavior change while minimizing resistance related to new technologies, processes, and ways of working. In the conduct of these activities, the Change Management Lead ensures change initiatives are defined, planned, executed, and reinforced effectively to support the realization of transformation benefits across the organization.

Requirements

• Bachelor’s degree in business administration, Information Technology, Organizational Development, or a related field. Master’s degree a plus.
• Seven or more years of experience in change management, digital transformation, or related roles.
• Demonstrated experience supporting technology-driven change initiatives in complex organizations with a minimum of three years supporting organizational change management for large-scale digital transformation initiatives.
• Demonstrated experience working in complex, multi-stakeholder environments.
• Strong knowledge of change management principles and methodologies with working knowledge of change management frameworks (e.g., Prosci ADKAR, Kotter).
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to manage multiple priorities and work collaboratively across teams.
• Strong project coordination, organizational, and analytical skills with experience using data to inform decisions and improvements.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Nice To Haves

• Certification in one or more change management frameworks (e.g., Prosci, Kotter, AIM, CMP).
• Familiarity with user experience (UX) and human-centered design principles
• Experience supporting technology enabled change initiatives in healthcare, education, or accreditation environments.
• Experience working with Agile and/or Waterfall delivery methodologies.

Responsibilities

• Change Enablement Strategy
• Communications
• Stakeholder Engagement
• Training and Enablement
• Measurement and Reporting
• Project Collaboration

Benefits

• We offer a very attractive benefits package that includes medical, dental, and vision insurance, paid time off, 401k plan and other wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level