Change Management Intern (Spring 2027)

Zipline•South San Francisco, CA

1d•Onsite

About The Position

Zipline is the world’s largest and most experienced drone delivery service, aiming to serve all humans equally by ensuring access to essential goods. They design, build, and operate an autonomous logistics system, making deliveries globally. The company is seeking practical problem solvers motivated by building impactful systems and scaling the future of logistics. The New Product Introduction (NPI) team is responsible for moving hardware design changes and new products from concept to production. This role on the Change Management/NPI team will focus on improving the ability to process and implement changes at high volume and velocity, supporting Zipline's expansion and design improvement pace.

Requirements

Currently pursuing a bachelor’s degree in mechanical engineering, computer science, information systems, data science, or a related technical field.
Demonstrated experience through coursework, personal projects, research, student organizations, or prior internships building software, data, dashboard, or automation tools.
Familiarity with at least one technical tool or language used to build solutions, such as Python, JavaScript, SQL, APIs, spreadsheets, databases, or low-code application platforms.
Strong analytical and systems-thinking skills, with the ability to understand relationships, dependencies, and business rules within complex, multi-level assemblies or product data.
Ability to gather requirements from users, ask clarifying questions, and turn ambiguous problems into clear workflows, visualizations, or user-friendly interfaces.
Strong written and verbal communication skills, including the ability to document information, explain technical outputs to non-technical audiences, and incorporate feedback from technical and non-technical stakeholders.
Detail-oriented and organized, with the ability to validate data, manage changing priorities, and work independently and collaboratively on complex projects.

Responsibilities

Build a tool that visualizes hardware changes over time, shows how product configurations evolve, and highlights hardware capabilities at specified timestamps.
Build a tool that evaluates configuration compatibility across current and previous hardware revisions and summarizes hardware capabilities for specified configurations.
Build a user interface for submitting engineering changes that standardizes required information, reduces errors, and generates complete change summaries for technical and non-technical audiences.