Change Management Intern

First Bank & TrustBrookings, SD
Onsite

About The Position

This position works as part of a team that supports corporate change management initiatives. This position will directly support the Change Management Office, including Continuous Improvement & Project Management. This will include the opportunity to develop and provide reports and reporting tools, evaluate processes and process flows, and shadow change initiatives providing support as needed.

Requirements

  • Must have completed a minimum of two years toward a post-secondary degree.
  • Background in Office products and Point is desired.
  • Some exposure to banking or bank processes is encouraged.

Responsibilities

  • Assist the Continuous Improvement Manager with the management of bank improvement programs, including developing and deploying engagement experiments, tracking engagement, and engaging with the program members.
  • Establish a foundational understanding of LEAN and continuous improvement methodologies and develop and facilitate improvement trainings, under guidance of the Continuous Improvement Manager.
  • Assist with the development, quality review, and delivery of Change Management Office reporting, notifications, and alerts.
  • Assist with the review and update of procedures, training materials, and implementation of department level process change for both Continuous Improvement & the Project Management Office.
  • Shadow both Continuous Improvement and Project Management Office facilitations and provide direct support to the projects as needed by the facilitating manager.
  • Act in accordance with FBT policies and procedures as set forth in the employee handbook.
  • Adhere to compliance procedures and participate in required compliance training.
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