Change Management & Communications Specialist

Guidehouse•Arlington, DC

1d•Hybrid

About The Position

Develop and execute organizational change management (OCM) strategies that support successful adoption of business process, technology, and organizational transformations. Conduct stakeholder analyses to identify impacted groups, assess needs, and develop targeted engagement strategies. Perform change impact assessments to evaluate the effects of proposed changes on people, processes, roles, and operations. Develop and implement change readiness assessments and action plans to prepare stakeholders for transition. Create and execute communications strategies, plans, and materials that promote awareness, understanding, and adoption of change initiatives. Design and deliver stakeholder engagement activities, workshops, briefings, and feedback sessions. Develop training and user adoption materials to support workforce transition and sustainment. Monitor change adoption metrics, stakeholder feedback, and organizational readiness indicators, providing recommendations for course corrections as needed. Collaborate with program leadership, business stakeholders, and technical teams to integrate change management activities into project delivery. Support executive sponsors and change champions by providing strategic messaging, engagement plans, and change leadership guidance.

Requirements

Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
Must be a US Citizen due to nature of client engagements
Bachelor's degree.
Five (5) to Seven (7) years of experience supporting organizational change management, communications, workforce transformation, or related initiatives.
Experience conducting stakeholder analyses, change impact assessments, and readiness assessments.
Experience developing and executing strategic communications and stakeholder engagement plans.
Strong written and verbal communication skills, including the ability to develop executive-level presentations, briefings, and communications products.
Experience facilitating meetings, workshops, focus groups, or stakeholder engagement sessions.
Ability to manage multiple priorities and work effectively in a client-facing environment.
Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel.
Strong interpersonal skills with the ability to build relationships across diverse stakeholder groups.
Ability to travel
Ability to work in a Guidehouse Office or Client Office

Nice To Haves

Master's degree in Organizational Development, Communications, Business Administration, Public Administration, Human Resources, or a related field.
Professional certification in change management, such as Prosci Change Management Certification, Certified Change Management Professional (CCMP), or equivalent.
Experience supporting large-scale business transformation, digital modernization, or technology implementation initiatives.
Experience developing training curricula, learning materials, and workforce adoption programs.
Experience supporting federal government clients and navigating complex stakeholder environments.
Familiarity with change management frameworks, communications planning methodologies, and adoption measurement techniques.
Experience supporting Agile, process improvement, business transformation, or enterprise modernization programs.
Graphic design, content development, or digital communications experience to create engaging stakeholder communications and awareness campaigns.

Responsibilities

Develop and execute organizational change management (OCM) strategies that support successful adoption of business process, technology, and organizational transformations.
Conduct stakeholder analyses to identify impacted groups, assess needs, and develop targeted engagement strategies.
Perform change impact assessments to evaluate the effects of proposed changes on people, processes, roles, and operations.
Develop and implement change readiness assessments and action plans to prepare stakeholders for transition.
Create and execute communications strategies, plans, and materials that promote awareness, understanding, and adoption of change initiatives.
Design and deliver stakeholder engagement activities, workshops, briefings, and feedback sessions.
Develop training and user adoption materials to support workforce transition and sustainment.
Monitor change adoption metrics, stakeholder feedback, and organizational readiness indicators, providing recommendations for course corrections as needed.
Collaborate with program leadership, business stakeholders, and technical teams to integrate change management activities into project delivery.
Support executive sponsors and change champions by providing strategic messaging, engagement plans, and change leadership guidance.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend