Change Management & Communications Manager

Kraken

1d • $96,000 - $192,000 • Remote

About The Position

Payward, the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks, is seeking an experienced change communications professional to join their Internal Communications team. This role will help keep employees informed, engaged, and empowered as Payward grows. The position is 100% remote and reports to the Head of Internal Communications & Engagement. The manager will partner with the People Team (Payward Experience, or PX) and leaders across the business to shape and execute change communications strategies, guide global teams through organizational shifts, and drive employee engagement.

Requirements

• 5+ years experience in internal communications and change management, preferably with a technology company.
• Experience working with HR and delivering HR-focused change communications programs.
• Superior written and oral communication skills with a laser eye for detail.
• Bachelor’s Degree in Communications, Journalism, or equivalent experience preferred.
• Excellent organization and project management skills.
• Willingness to work hard and roll up your sleeves to get work done, even when at times it is outside the scope of the job.
• Ability to develop creative, effective approaches to difficult communications challenges.

Nice To Haves

• Based in US preferred.

Responsibilities

• Serve as the communications and change lead focused on supporting the global People team and related employee programs and initiatives.
• Create and execute internal communications strategies to support business and organizational changes, new program launches, and engagement with existing Payward offerings.
• Plan, produce, and promote inspirational employee-focused content, including videos, presentations, internal messages, and events.
• Track and measure the effectiveness of communications and change management strategies, and calibrate as needed.
• Identify opportunities to continually improve communications and change management efforts – at the team/function levels and companywide.
• Ensure People team and other functional communications are aligned with Payward’s brand voice and global internal communications strategy.
• Collaborate with leaders on central and west-coast US timezone daily.

Benefits

• The job description mentions that the company celebrates diverse talents, backgrounds, contributions, and unique perspectives. It also states they hire based on merit and encourage applications from passionate or knowledgeable individuals about crypto. They may ask candidates to complete job-related skills or work-style assessments. They do not tolerate discrimination or harassment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level