Change Management Associate

JLL•Oakland, CA

50d•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Requirements

Possess a BA/BS degree in Communications, Business Administration, Organizational Psychology, or a related field.

Responsibilities

Lead the development and execution of Change Management (CM) - Engagement - Communication Plans, aligning them with project-specific client engagement strategies and considering their impact on employees and business outcomes.
Provide strategic guidance and oversight to cross-functional teams in creating and implementing comprehensive CM-Engagement-Communication Plans for various change initiatives, such as campus consolidations, office closures, relocations, and other organizational projects.
Drive the development of impactful change communication materials, including emails, presentations, intranet postings, videos, and other mediums, ensuring they resonate with employees and address their concerns.
Ensure consistent and timely communication throughout the change journey, delivering clear and compelling messages that align with organizational objectives and values.
Utilize a wide range of communication channels, such as email, webinars, town halls, SharePoint sites, and collaboration platforms, to effectively deliver change communication to stakeholders.
Monitor and measure the effectiveness of change communication using feedback mechanisms, analytics, and key performance indicators to identify areas for improvement and make data-driven adjustments to communication strategies.
Collaborate with the change management team to assess risks, analyze stakeholders' expectations, and tailor communication approaches to facilitate change adoption.
Lead Change Management Communication workshops to equip leaders and employees with the skills and knowledge to effectively communicate change within their teams.
Contribute to the continuous improvement of our Workplace Change Management Program and Toolkit by staying up-to-date with industry best practices and incorporating new techniques and approaches.
Foster strong relationships with senior stakeholders, providing influential leadership and ensuring alignment between communication strategies and change objectives.