Change Management Associate

JLL • Oakland, CA

10d • Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Change Manager, you will lead organizational transformation initiatives by designing and executing comprehensive change management strategies that drive successful adoption of new processes, technologies, and workplace configurations. You will be responsible for developing change management plans, stakeholder engagement strategies, and communication frameworks that minimize resistance and maximize employee engagement throughout transformation journeys. This role focuses on complex organizational changes including office consolidations, relocations, hybrid work implementations, and other strategic initiatives across multiple locations.

Requirements

• Bachelor's degree in Organizational Psychology, Change Management, or Business Administration
• 8+ years change management experience, including 4+ years in a leadership role
• Proven expertise managing change in complex corporate environments
• Track record of successful change strategy design and implementation
• Experience with change impact assessments and resistance management
• Strong analytical and problem-solving skills with data-driven decision making
• Excellent interpersonal skills and ability to influence senior stakeholders
• Exceptional project management capabilities managing multiple concurrent initiatives
• Outstanding communication and facilitation skills for diverse audiences
• Experience with change management tools, survey platforms, and collaboration technologies
• Ability to thrive in fast-paced, dynamic environments with changing priorities
• Candidates must be authorized to work in the United States without employer sponsorship.

Responsibilities

• Develop and execute comprehensive change management strategies and plans.
• Provide strategic guidance to cross-functional teams for transformation initiatives.
• Create and document standardized change management processes and procedures.
• Assess stakeholder readiness and develop targeted engagement approaches.
• Conduct change readiness assessments and create stakeholder maps.
• Design feedback mechanisms to monitor sentiment and adjust strategies.
• Develop impactful change communication strategies and materials across multiple mediums.
• Ensure consistent, timely communication throughout change initiatives.
• Utilize diverse communication channels including webinars, town halls, and collaboration platforms
• Lead change management workshops and training sessions for leaders and employees.
• Develop change champion networks and provide ongoing coaching.
• Create training programs that build organizational change resilience.
• Monitor change effectiveness using analytics and key performance indicators.
• Conduct post-implementation reviews and capture lessons learned.
• Enhance Workplace Change Management Program and Toolkit with best practices.

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level