Change and Communications Consultant

HUB International • Chicago, IL

1d

About The Position

As a Change and Communications Consultant, you are passionate about leading others through organizational change, embrace applying proven methodologies to solve complex organizational problems, understand the nuances of how effective change management, and use targeted communications practices to influence organization readiness. Reporting to the Change Enablement Manager within TechOps, you will work directly with the corporate learning, IT, and Operations teams to plan and facilitate adoption and communication strategies for a variety of enterprise-wide technology and operations initiatives.

Requirements

• 3-5+ years’ experience delivering change management solutions, experience creating, and implementing transformation in a consulting or industry change leadership role.
• Strong oral and written communication skills including the ability to leverage tools to build engaging communications and presentations (expertise with MS PowerPoint and MS Word a must).
• Inquisitive by nature.
• Ability to present ideas in business-friendly and user-friendly language.
• Comfortable in presenting to small to medium groups.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Highly self-motivated and directed.
• Bachelor’s degree in business management, I/O psychology, or human resources; advanced degree highly desired.
• Ability to travel to the corporate office and/or HUB locations, as needed.

Nice To Haves

• 1-2 years of insurance industry work experience
• General knowledge of insurance and insurance brokerage operations
• Certification in a change methodology

Responsibilities

• Collaborate with your business partners and project teams to leverage change management frameworks for changes for all technology initiatives by applying behavioral knowledge and developing evaluation tools to predict and assess the impact of change on the organization including workforce readiness, cultural influences/risks and workforce efficiency.
• Develop and leverage change management plans along with a core set of communication templates and information distribution processes to educate end users on impending changes in their work.
• Proactively identify and formulate communication strategies that address issues which may impede an initiative; collaborate with peers to determine alternative solutions.
• Determine appropriate communication and engagement channels for impacted employee groups, organizing appropriate information, creating content, and partnering across the project to drive and track adoption across the business.
• Develop communication plans including the change “story” and the “why” behind the change.
• Act as a change champion and promote technology programs and initiatives.

Benefits

• HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees