Chairside Assistant

Jacksonville University•Jacksonville, FL

8d•Onsite

About The Position

The Chairside Assistant in the College of Healthcare Sciences / School of Orthodontics is responsible for preparing exam rooms, delivering supplies to service providers, stocking exam rooms, taking x-rays, and sterilizing and maintaining instruments. This role involves direct patient interaction, record keeping, and ensuring a clean and organized clinical environment while adhering to OSHA and HIPAA regulations.

Requirements

Knowledge of dental terminology.
Knowledge of orthodontic dentistry chair-side assistance processes and procedures.
Knowledge of sterilization techniques and procedures.
Knowledge of OSHA standards and requirements.
Knowledge of Florida Laws and Regulations.
Skill in providing chair-side assistance.
Skill in sterilizing and disinfecting dental equipment.
Skill in operating and maintaining a wide variety of dental equipment.
Skill in accurately maintaining patient treatment records.
Skill in operating standard office equipment and using required software applications.
Ability to read, understand and follow oral and written instructions.
Ability to organize and prioritize multiple detailed tasks within tight timeframes.
Ability to communicate effectively, both orally and in writing.
Ability to work collaboratively within a team environment.
Ability to handle stressful situations and provide a high level of customer service in a calm and professional manner.
Ability to induce calming fearful patients.
Ability to establish and effective working relationships with patients, service provider’s faculty and other staff.
A valid driver’s license is required prior to employment and must be maintained during employment.

Nice To Haves

Bachelor's Degree in Business Administration or other related discipline
Two (2) years’ experience in providing secretarial and administrative support to executives in an academic medical environment or an equivalent combination of education, training or experience.

Responsibilities

Prepares patient for treatment, sets up instrument trays, prepares materials, and assists service provider in performing orthodontic procedures.
Removes wires for patient to have dental cleaning if doctor is not available.
Takes diagnostic x-rays.
Instructs patients in oral hygiene and plaque control programs.
Makes preliminary impressions for study casts and occlusal registrations for mounting study casts; pours, pulls casts, and returns to resident.
Sterilizes and disinfects instruments.
Provides postoperative instructions to patients, as prescribed by service provider.
Records treatment information in patient records.
Takes and records medical and dental histories and vital signs of patients if doctor is not available.
Tracks lab procedures, ensuring that results are returned within required time frames.
Assists Clinical Assistant Coordinator with maintaining supply and material inventories to order replacements as needed.
Performs housekeeping tasks to maintain exam and treatment rooms and storage areas in a clean, orderly condition.
Maintains OSHA requirements and standards.
Maintains confidentiality; protects the security of dental records and adheres to all HIPAA guidelines/regulations.
Operates standard office equipment and uses required software applications.
Sends patient records to doctors’ offices, and patients.
Backs up the maintenance of the appliance tracking system.
Communicates low inventory by writing it on the inventory log and writes on the maintenance log for maintenance on the dental chairs assigned section.