CFS Manager - New/Used

AutoNation • Fort Myers, FL

6d • Onsite

About The Position

AutoNation is a leading automotive retailer in the United States, providing a wide range of products and services including new and used vehicles, customer financing, parts, and expert maintenance and repair. The company is committed to making a positive difference through its DRV PNK initiative, which has raised significant funds for cancer-related causes. In a no-haggle sales environment, the F&I Manager plays a crucial role in making credit decisions, securing lender approvals, and facilitating the sales process by offering appropriate finance and insurance products to customers. AutoNation is seeking leaders ready to shape the future of automotive retail, emphasizing innovation, an inclusive culture, competitive compensation, and opportunities for impact.

Requirements

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Highly detail-oriented and organized
• Demonstrated communication, consultative, interpersonal and organizational skills
• Experience and desire to work with technology

Nice To Haves

• Prior sales experience preferred but not required

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
• Work directly with our employees and customers to develop relationships
• Determine customer financing needs and payment options based on a consultative interview process
• Present a fully transparent pricing menu to customers detailing their financing options and products
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
• Follow up with customers to ensure satisfaction
• Build rapport with customers to create a base of referrals
• Set and achieve targeted sales goals
• Gain superior product knowledge to effectively help customers
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
• Provide an exceptional customer experience to drive loyalty

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to deals and discounts through YouDecide
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED