Certified Sterile Processing Technician (CRCST) Learning Mentor
About The Position
Springboard is launching an online training program designed to prepare aspiring Sterile Processing Technicians with no prior healthcare experience for entry-level roles and the CRCST certification exam through HSPA. Springboard is seeking experienced CRCST-certified Sterile Processing professionals to serve as student mentors throughout the course. Mentors support learners through 1:1 guidance, applied concept reinforcement, and exam-readiness coaching as students progress through a structured 14-week program. Because this is a first-time program launch, mentors will play an important role as early instructional partners, helping identify where students struggle, how concepts translate into practice, and how exam-readiness support can be strengthened across the student experience. This role is distinct from the Live Instructor role and does not include lecture delivery responsibilities.
Requirements
- Active CRCST certification through HSPA
- Minimum 3–5 years experience working as a sterile processing technician
- Experience working in a hospital-based sterile processing department strongly preferred
- Prior experience supporting trainees, students, or new sterile processing staff (preceptor, trainer, mentor, or instructor)
- Ability to explain sterilization workflows and infection prevention concepts clearly to learners with no prior healthcare experience
- Must have reliable internet access (no hotspots)
- Must be comfortable using online learning platforms and video meeting tools
- Ability to respond to Springboard communications within 24 hours
- Ability to respond to student questions within 24–48 business hours
- Strong student empathy and communication skills
- Positive outlook on the sterile processing profession and career pathway
- Must live and work in the United States
Nice To Haves
- Experience mentoring adult learners
- Experience supporting CRCST exam preparation
- Experience working in online or hybrid learning environments
- Experience onboarding or precepting new sterile processing technicians
- Leadership or shift lead sterile processing experience
Responsibilities
- Meet regularly with assigned students in scheduled 1:1 mentorship sessions
- Reinforce key sterile processing concepts aligned to CRCST exam domains
- Support students in translating coursework into real-world sterile processing workflows
- Help students build confidence navigating unfamiliar healthcare terminology and environments
- Provide encouragement, accountability, and structured progress guidance
- Help students prepare for the CRCST certification exam
- Reinforce domain-level understanding including:
- Share practical strategies for exam preparation and knowledge retention
- Help students identify areas requiring additional review
- Help students understand expectations of hospital-based sterile processing environments
- Share examples from real sterile processing workflows
- Support students in connecting technical learning to workplace responsibilities
- Reinforce professionalism expectations within healthcare settings
- Respond to student questions related to course concepts between mentorship sessions
- Maintain visibility into student engagement and learning progress
- Escalate risk signals to the Springboard support team when appropriate
- Partner with Live Instructors and Springboard’s learning team to surface student learning trends
- Share feedback on where students struggle with CRCST-aligned material
- Contribute insights that help strengthen the learning experience during program launch
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
Number of Employees
1-10 employees
