Certified/Registered Medical Assistant - West

Healthcare For the Homeless Inc•Baltimore, MD

11d•$20 - $25•Hybrid

About The Position

The Certified or Registered Medical Assistant (CMA) at the community sites works under supervision to provide direct client care and clerical support for pediatric, adolescent, adult and geriatric clients in the medical clinic. In this role, the CMA works collaboratively within the multidisciplinary team, providing support and maintenance for the medical clinic.

Requirements

High School Diploma or GED and certification of completion from a Medical Assistant Program.
Medical assistant – certified or registered – from an accredited school and active certification from AAMA or equivalent, required.
Active BLS CPR certification required.
Three years of experience in a medical office setting as a medical assistant, required.
Comfortable working with homeless and/or low-income individuals and families.
Strong organizational skills necessary to assure smooth operations of the medical clinic.
Excellent communication skills, including comfort with databases and systems.
Strong interpersonal skills necessary to work with disadvantaged and underserved populations and to collaborate with other medical team members, other staff members, and personnel of other agencies.
Able to maintain confidentiality surrounding all information related to clients served by the clinic.
Able to cope with interruptions, be flexible, and be a team player.
Able to work with ill, disabled, emotionally upset and sometimes hostile individuals.
Ability to work across all sites as necessary.
Demonstrate ability to adapt by seizing new opportunities with a can-do attitude and stepping up to handle challenging situations.
Ability to handle sensitive situations and information with professionalism, tact, and assertiveness.

Nice To Haves

Experience in a community health center or primary care setting preferred.
Experience working in a pediatric medical setting strongly preferred.
Experience working with underserved or homeless populations preferred.
Bilingual in Spanish and English strongly preferred.

Responsibilities

Effectively perform clinical tasks including, but not limited to: screenings, phlebotomy, immunizations, EKG’s, nebulizer treatments, simple dressing changes, ear irrigation, assisting medical providers with procedures, obtaining laboratory specimens, and taking vital signs.
Assist the provider by reviewing charts prior to the visit to ensure that all paperwork is completed and available (ex: lab reports, immunization history, consultation notes, other as needed).
Document vital signs and treatments notes accurately and legibly using the SOAP format in the clients’ records, and promptly notify the appropriate medical provider of any irregularity or problem during the visit.
Actively participate on an integrated, multidisciplinary team to develop and implement an integrated treatment plan, within the context of an individual or family’s unique social needs.
Independently maintain an adequate inventory by ordering appropriate medical supplies, immunizations and pharmaceuticals for the medical clinic in a timely manner.
Coordinates the daily maintenance of the medical clinic including, but not limited to: cleaning and handling instruments for sterilization, stocking of all exam rooms, processing of laboratory specimens to the appropriate lab, and quality control and documentation logs for equipment.
Highly autonomous requiring managing competing demands, making sound decisions, strong initiative, accountability, and the ability to operate effectively in a standalone environment.
Provides assistance to West Baltimore Clinic as the primary site, and will be required to travel to other agency clinics as needed.
Models and reinforces the Health Care for the Homeless “core values” of dignity, authenticity, hope, justice, passion and balance.
Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission of HCH.
Performs other duties on an as-needed basis.
Protects our client’s personal health information by maintaining compliance with HIPAA and other relevant Health Care related IT security regulations.