Certified/Registered Medical Assistant - Resource Team

Advocate Health and Hospitals Corporation • Charlotte, NC

20h • Onsite

About The Position

This is a full-time position for a Certified/Registered Medical Assistant on the Resource Team. The role involves providing care for patients across various age groups, from newborn to geriatric, as relevant to the office setting. Key responsibilities include pre-visit planning, patient intake, medication administration (including injections), taking vital signs, updating medication lists, assisting with health maintenance, performing Point of Care testing, adhering to standard precautions and regulatory standards, reporting patient conditions, assisting with prescription refills and appointment scheduling, electronic documentation, and performing CLIA-waived laboratory tests. The position also requires managing inventory of medications and equipment, tracking laboratory and diagnostic tests, and ensuring providers receive test results. The role requires the ability to lift and support up to 35 pounds and involves possible exposure to communicable diseases. Fluency in Basic English is required, along with intact senses and manual dexterity.

Requirements

• High school graduate or equivalent required.
• Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• BLS required per policy guidelines.
• Must maintain current certification.
• Candidate must possess one of the following: Completion of an accredited Medical Assistant program; Intermediate EMT or Paramedic Program with 3 years prior clinical experience required; Structured military training which is clinical in nature per DD214; Graduate of an Accredited School of Professional Nursing; 3 years on the job training and successful completion of Medical Group approved competency assessment.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Must speak, read, and write Basic English fluently.
• Pediatrics and/or Family Medicine experience required.

Nice To Haves

• Phlebotomy experience preferred.

Responsibilities

• Demonstrates the knowledge and skills necessary to provide care for newborn, pediatric, adolescent, adult, and/or geriatric population of patients, as pertinent to the scope of the specialty of the office setting.
• Pre-visit planning with provider and care team.
• Follows the patient intake/rooming work in place at the practice.
• May include medication administration, including injections.
• Check vital signs, height, weight.
• May assist with reviewing medication history and updating medication list.
• May assist with satisfaction of pertinent health maintenance requirements.
• Point of Care testing (POCT) per standing order or provider order.
• Utilizes standard precautions, complies with policies and other Regulatory Agency standards as applicable to the practice.
• Reports patient's condition and reaction to the provider following procedures, medication administration, or treatments.
• Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization as needed.
• Participates in electronic documentation of care at the direction of the provider.
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Performs venipuncture.
• May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing.
• Completes lab requisitions and prepares specimens for pick-up.
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment specific to the practice setting.
• Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED