Certified Pool Operator

Pyramid Global Hospitality•Naples, FL

8d•Onsite

About The Position

Pyramid Global Hospitality is a leading hospitality management company. The Signia Hilton Naples Grande Beach Resort is currently undergoing a significant transformation and renovation. This role involves monitoring and maintaining various aquatic facilities, including swimming pools, spas, hot tubs, children’s pools, splash pads, and other bathing facilities. It also includes maintaining non-bathing water features such as decorative ponds, lagoons, and fountains. The position requires safe handling and storage of pool chemicals, performing preventive maintenance on aquatic equipment, ensuring guest safety, and maintaining compliance with regulatory requirements. The resort is a 474-room property with extensive meeting and event space, multiple dining outlets, and a full-service spa, located on Florida's Paradise Coast.

Requirements

Current Certified Pool Operator (CPO) certification or equivalent recognized aquatic-facility operator certification.
Minimum 2–3 years of experience operating and maintaining commercial, hotel, resort, municipal, or similar aquatic facilities preferred.
Strong knowledge of pool and spa water chemistry and chemical treatment.
Working knowledge of pumps, filtration systems, circulation systems, chemical-feed systems, heaters, controllers, and aquatic mechanical equipment.
Ability to accurately perform water testing and maintain detailed operating records.
Knowledge of safe handling and storage of pool chemicals.
Ability to recognize water-quality problems and equipment malfunctions.
Strong attention to detail and commitment to guest and employee safety.
Ability to work independently and coordinate effectively with Engineering and Recreation teams.

Nice To Haves

Experience operating aquatic facilities at a large beach resort, hotel, or multi-pool property.
Experience with multiple swimming pools and spas operating simultaneously.
Experience with automated chemical monitoring and dosing systems.
Experience with commercial filtration and circulation systems.
Experience with fountains, lagoons, decorative ponds, and other non-bathing water features.
HVAC, plumbing, electrical, mechanical, or water-treatment experience is a plus.

Responsibilities

Monitor and maintain swimming pools, spas, hot tubs, children’s pools, splash pads, and other bathing facilities.
Test and document water chemistry at required intervals, including free and combined chlorine or applicable disinfectant levels, pH, total alkalinity, calcium hardness, cyanuric acid where applicable, water temperature, and other parameters required by applicable regulations or resort procedures.
Adjust chemical levels safely and accurately to maintain required operating ranges.
Monitor automated chemical-feed and water-treatment systems.
Inspect and maintain pumps, filters, strainers, heaters, heat exchangers, chemical feeders, controllers, valves, circulation systems, and related equipment.
Maintain proper circulation, filtration, turnover, and water levels.
Perform or coordinate filter cleaning, backwashing, media maintenance, and other scheduled water-treatment procedures.
Inspect pool surfaces, drains, skimmers, return fittings, ladders, handrails, covers, grates, and other components for proper condition.
Monitor pool water clarity and immediately investigate abnormal discoloration, odors, foaming, or other water-quality concerns.
Respond promptly to water-quality problems, equipment failures, contamination events, and other aquatic emergencies.
Follow established procedures for pool closures, chemical treatment, contamination response, and reopening.
Maintain accurate daily operating logs, chemical records, equipment readings, inspections, and maintenance documentation.
Monitor and maintain non-bathing water features, including decorative ponds, lagoons, fountains, reflecting pools, and similar resort water features.
Inspect pumps, circulation systems, filters, aeration equipment, fountains, skimmers, and water-feature controls.
Maintain appropriate water levels and circulation.
Monitor water appearance, odor, algae growth, debris, and other conditions affecting appearance or environmental quality.
Perform or coordinate cleaning, algae control, debris removal, and preventive maintenance.
Ensure non-bathing areas are appropriately identified and maintained to prevent guest access where required.
Coordinate with Engineering and approved contractors for specialized treatment or maintenance.
Follow applicable environmental, health, and safety requirements for non-bathing water systems.
Safely receive, store, handle, transport, and use pool chemicals and water-treatment products.
Maintain proper separation and storage of incompatible chemicals.
Inspect chemical storage areas, ventilation, containment, labeling, and safety equipment.
Maintain chemical inventories and notify management when supplies need to be replenished.
Follow Safety Data Sheets (SDS), manufacturer instructions, resort procedures, and applicable regulations.
Use appropriate PPE when handling chemicals.
Follow lockout/tagout procedures when servicing pumps, motors, chemical-feed systems, and other equipment.
Immediately report chemical spills, leaks, exposure incidents, equipment hazards, and unsafe conditions.
Establish and perform routine inspections of aquatic equipment and water-treatment systems.
Identify potential equipment failures before they affect guests or water quality.
Replace or coordinate replacement of worn pumps, seals, valves, filters, gauges, tubing, fittings, and other components.
Maintain pool equipment rooms, chemical rooms, pump rooms, and surrounding service areas in a clean and organized condition.
Coordinate major repairs with the Engineering Department and qualified outside contractors.
Maintain preventive-maintenance schedules and work orders through the resort’s CMMS when applicable.
Conduct routine inspections of pool decks, surrounding areas, access points, signage, safety equipment, and aquatic facilities.
Report or correct unsafe conditions immediately.
Ensure required pool safety equipment is accessible and in serviceable condition.
Monitor for hazards such as slippery surfaces, damaged grates, loose handrails, inadequate signage, electrical hazards, and chemical leaks.
Coordinate with Lifeguards, Recreation, Security, and management regarding pool closures and safety concerns.
Assist with emergency response procedures involving aquatic facilities when required.
Maintain a professional and guest-focused presence while working in guest areas.
Maintain current Certified Pool Operator certification and any additional licenses or credentials required by the applicable jurisdiction.
Ensure aquatic operations comply with applicable health department, environmental, safety, and resort requirements.
Maintain required inspection reports, water-quality logs, chemical records, maintenance records, and incident documentation.
Prepare facilities and records for regulatory inspections.
Immediately notify management of conditions that may require closure or regulatory notification.
Stay current on changes to applicable pool, spa, water-treatment, chemical-safety, and environmental requirements.