Certified Pool Operator

American Family Fitness•Richmond, VA

7d•$13 - $25•Onsite

About The Position

The Certified Pool Operator (CPO) will oversee and maintain pool water quality and safety in accordance with State and County guidelines. This role ensures the proper operation, maintenance, and cleanliness of all pool mechanical systems and components. The CPO is responsible for maintaining safe, clean, and properly balanced pool water, performing preventative maintenance on pool systems, and keeping accurate documentation related to pool operations.

Requirements

Current Certified Pool Operator (CPO) certification
Current CPR and AED Certification
Proficient oral, written, and technology communication skills (email/text)

Responsibilities

Maintain safe, clean, and properly balanced pool water in accordance with State and County regulations
Test water quality, record findings, and adjust chemical levels as needed
Perform preventative maintenance on pool systems, pumps, filters, heaters, and related equipment
Maintain inventory of chemicals and reagents; ensure proper storage and handling
Notify the AM of equipment needs, malfunctions, or safety concerns
Keep the pump room and Aquatics area clean, organized, and compliant with safety standards
Maintain accurate and up-to-date documentation related to pool operations, testing logs, maintenance records, and regulatory requirements
Stay active and current with AFF-approved certifications, including CPR/AED and any specialty aquatic certifications
Participate in AFF-recommended education, workshops, trainings, events, meetings, and upskilling opportunities
Wear appropriate attire to ensure safety while handling chemicals and equipment
Input and manage your weekly work schedule in the club’s scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing need
Perform other duties as reasonably assigned
Get & Keep Members by delivering exceptional service and fostering strong member relationships
Perform duties in alignment with the company’s Mission, Vision, Pillars of Success, Service Standards, and Business Philosophy
Provide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members’ names whenever possible
Follow all Service Standards, Training Manuals, Policy Manuals, and department‑specific handbooks
Know and follow the club’s emergency response protocol; prioritize safety and sound judgment
Arrive 10 minutes early in proper department‑specific uniform
Actively participate in department and club meetings
Contribute to club and organizational goals as a collaborative team member
Maintain open, honest communication with the team and partner together as fitness professionals