Certified Phlebotomy Technician
About The Position
Performs phlebotomy and specimen processing/handling; processes all specimen types to assure accurate type of registration, processing of specimens, and ordering tests. Maintains adequate supplies and participates in interdepartmental communication. The role involves interacting with patients of all age groups, from neonates to geriatrics, and requires adherence to high-potential blood-borne pathogen protocols. Key responsibilities include patient identification, specimen collection via various methods (venipuncture, heelstick, fingerstick), processing laboratory requests, maintaining HIPAA standards, managing paperwork, ensuring timely specimen processing, and consulting with clinical laboratory staff and healthcare professionals. The technician will also be involved in training CPT students and performing safety and maintenance logs.
Requirements
- High school diploma, GED or higher level degree if hired after March 1, 2024
- California Certified Phlebotomy Technician (CPT)
- Ability to adapt quickly to changing priorities and unexpected situations
- Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
- Ability to effectively communicate in a positive and professional manner
- Ability to handle difficult and stressful situations in a calm and professional manner
- Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
- Ability to organize information or data to facilitate easy retrieval and use
- Ability to use laboratory equipment (i.e., pneumatic tube, centrifuges, etc.)
- Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
- Fine motor skills
- Knowledge of pre-analytical processes
- Proficient phlebotomy skills
- Written and verbal communication skills
Nice To Haves
- Previous CPT experience
Responsibilities
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Properly identifies patient using two identifiers and collects specimens by venipuncture, heelstick, or fingerstick per established protocol.
- Orders and processes laboratory requests in accordance with established procedures to assure timely and accurate collection and reporting priorities.
- Adheres to HIPAA standards when using, disclosing or requesting protected health information.
- Collects and processes all necessary paperwork, assuring appropriate billing and reporting by courier, fax, or laboratory printer.
- Utilizes time productively: maintains cleanliness (including disinfecting work area), reorders and restocks supplies and assists co-workers with tasks.
- Follows established protocol for laboratory encounters.
- Researches specimen problems with resolution and appropriate documentation.
- Accesses, interprets, and acts on shift/daily follow-up tasks to ensure that all specimens have been processed and in a timely manner.
- Processes, audits, and orders body fluids correctly for inpatient and outpatient specimens.
- Consults with professional Clinical Laboratory Scientist staff regarding problems.
- Works closely with nurses and physicians to ensure that ambiguous or unusual test requests are handled appropriately.
- Centrifuges and prepares specimens for transport; creates/receives packing lists as needed.
- Handles laboratory results, reports, shipping documents appropriately.
- Acts as a liaison for the laboratory to all other departments, staff, patients, and visitors.
- Answers telephone; responds to questions or directs calls to appropriate individual.
- Completes monthly phlebotomy competencies in a timely manner; maintains compliance with all training modules.
- Participates and assists in CPT student extern and MLS student training; assists in new CPT training.
- Performs daily/weekly/monthly safety and maintenance logs.
- Performs Laboratory and Emergency Department downtime procedures.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
