Certified Phlebotomy Technician (CPT) Laboratory Assistant II

Sutter Health•Modesto, CA

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflows. Completes computerized tasks related to patient registration and/or test-order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing and/or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. This is a regular, full-time, non-exempt position with a varied schedule. The role is scheduled for eight-hour day shifts, with variable days of the week and rotating weekend requirements. The position is with SGMF-Sutter Gould Medical Foundation.

Requirements

High school diploma or GED provided before the start date.
California Licensed Certified Phlebotomy Technician (CPT) I or II.
Knowledge of standard principles, processes, procedures, and equipment related to ordering laboratory tests, collecting blood specimens, interacting with patients, and handling and processing biological specimens.
Ability to perform duties accurately, precisely, and reliably.
Ability to organize and prioritize tasks for completion within expected timeframes.
Ability to respond appropriately to volume fluctuations, unexpected situations or problems, equipment or information-systems failures, shift hand-offs, STAT orders, specimen integrity issues, and pending-work priorities.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable local, state, and federal regulations, codes, policies, and procedures related to patient privacy and safety.
Critical-thinking and decision-making ability, including recognizing and escalating complex or unusual issues.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, sort, accession, handle, and process specimens for laboratory testing, assigning them to appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration and/or test-order entry, specimen collection, receipt, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work and complete other quality-related tasks.
Maintain a clean, stocked, and safe work area.
Monitor pending work and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
Interact compassionately and effectively with patients of diverse ages and backgrounds.
Organize and prioritize work, respond to workflow fluctuations and unexpected problems, manage hand-offs and STAT orders, review pending logs, and address specimen integrity issues.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.
Communicate current, factual, and relevant work information verbally and in writing in a collaborative setting.