Certified Pharmacy Technician
About The Position
The Certified Pharmacy Technician provides prompt, efficient, and friendly customer service and assists pharmacists with preparing and distributing prescription medications. The role is certified through a national pharmacy technician program and works in a retail pharmacy setting, handling customer inquiries within the limits of technician responsibilities, prescription processing, insurance billing, pharmacy supplies, and related administrative tasks. The position requires adherence to pharmacy regulations, company policies, customer confidentiality requirements, and procedures for handling hazardous drugs.
Requirements
- Must be at least 18 years old.
- High school diploma or equivalent.
- Certification as a licensed pharmacy technician through a certified national program, with continuing education maintained to keep the license active.
- Ability to use logical or scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations.
- Ability to compose original correspondence, follow technical manuals, communicate with people, interview, counsel or advise people, and evaluate technical data.
- Ability to maintain confidentiality of customers’ private medical information in accordance with the HIPPA act.
- Ability to follow pharmacy policies and procedures for handling hazardous drugs.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification, if applicable and required by law.
Responsibilities
- Provide prompt, efficient, friendly, and helpful customer service to customers in the pharmacy and elsewhere in the store.
- Assist customers with locating products, reaching items, handling heavy items, and communicating suggestions or requests.
- Answer telephone calls promptly and provide helpful service.
- Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
- Handle inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
- Take refill orders from or call doctors’ offices.
- Gather and maintain patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims; assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, receive, check in, and stock pharmacy supplies; log invoices as necessary.
- Perform cash transactions.
- Maintain cleanliness of the pharmacy and dispensing area.
- Administer vaccines as allowed by law.
- Follow pharmacy and company policies, store guidelines, applicable statutes and regulations, and personal hygiene and dress requirements.
- Report to work as scheduled and on time.
- Assist in other store areas and perform other job-related duties and special projects as required.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
