Certified Pharmacy Technician-Outpatient Pharmacy Prescription Center, 40hr, Day

UMass Memorial HealthWorcester, MA
$22 - $32Onsite

About The Position

Under the direct supervision of a pharmacy supervisor and pharmacist, this position is responsible for performing daily operations within the pharmacy. This includes medication-related tasks such as packaging, preparation of all forms of medications, record keeping, and all aspects of drug distribution. The role also involves assisting with UMMMC Meds to Beds prescription intake and delivery, responding to provider inquiries about discharge prescriptions, processing prescriptions through the pharmacy computer system, and maintaining inventory through cycle counts and receiving orders. The technician will interact with providers and patients to clarify orders and update them on prescription status, resolve common adjudication issues, and answer telephone calls. Additionally, the role involves filling and maintaining the prescription dispensing robot, dispensing prescriptions through point of sale, maintaining a clean work area, assisting with yearly inventory, and participating in quality improvement activities.

Requirements

  • High school diploma or equivalent.
  • Current license with the Massachusetts Board of Pharmacy.
  • Certified by one of the national governing bodies such as PTCB, or the National Healthcareer Association ExCPT.
  • Proficiency in math.
  • Knowledge and ability to use a computer.
  • Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.
  • Positive work ethic, motivated and professional demeanor to promote teamwork in the department.

Nice To Haves

  • Recent pharmacy work experience within the past 6 months.

Responsibilities

  • Responsible for the day to day operations within the Outpatient Pharmacy.
  • Assists in UMMMC Meds to Beds prescription intake and delivery and documents appropriately on patient medical record and pharmacy tracking report.
  • Responds accurately and timely to provider inquiries about discharge prescriptions and documents accordingly on patient medical record.
  • Processes prescriptions through pharmacy computer system.
  • Maintains inventory by conducting daily cycle counts, receiving the order, and removing outdated items from active stock.
  • Interacts with providers and provider staff to receive and clarify orders.
  • Interacts with patients to update them on out of stock, insurance, or other emergent issues.
  • Maintains required prescription records as necessary in accordance with regulatory and hospital requirements.
  • Enters new prescriptions and refills into the computer system.
  • Resolves common adjudication issues and troubleshoots with insurance when necessary.
  • Answers doctor and patient telephone calls.
  • Appropriately fills and maintains prescription dispensing robot.
  • Dispenses prescriptions through point of sale after verifying two patient identifiers.
  • Maintains a clean work area and assists in quality indicator monitoring.
  • Assists with yearly inventory in assigned areas.
  • Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams.

Benefits

  • signing bonus available
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