Certified Pharmacy Technician

Hy-Vee•Rochester, MN

About The Position

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in the accurate, professional, and careful preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities, while maintaining confidentiality and complying with applicable pharmacy regulations. The position is based in a fast-paced retail pharmacy and involves handling multiple tasks during a shift, such as filling prescriptions, answering telephones, and assisting customers. Employees receive safety training. The pharmacy handles and prepares hazardous drugs, with occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. Personnel of reproductive capability are advised that exposure may cause acute and chronic effects and that pharmacy procedures must be followed to minimize risk. Employment is contingent upon successful completion of a pre-employment drug screen. The anticipated starting wage is $17.00 to $21.25 per hour, depending on experience.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Vaccination certification is required if administering vaccines, as required by law.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to perform the described standing, walking, reaching, bending, counting, pouring, packaging, labeling, and prescription-filling tasks under pharmacist supervision.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise and judgment.
Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File dispensed prescriptions and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as permitted by law and with required certification where applicable.
Maintain cleanliness of the pharmacy and dispensing area.
Protect the confidentiality of customers' private medical information in accordance with HIPAA.
Comply with statutes and regulations pertaining to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on assigned special projects.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.