Certified Pharmacy Technician

Walgreens•Fairfield, TX

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive, customer-focused experience while supporting pharmacy operations, inventory management, clinical services, and department upkeep. The role requires earning and maintaining PTCB certification through the designated training program and/or state-required certification or registration. The technician attends requested training, completes PPLs, earns continuing education credits, and maintains knowledge and skills in healthcare and pharmacy. Applicants must be fluent in reading, writing, and speaking English, except in Puerto Rico, and must be willing to work a flexible schedule that includes evenings and weekends. Six months of retail experience, prior Walgreens experience, good math and computer skills, store inventory-control knowledge, and PTCB certification are preferred. Compensation depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.
Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not already earned.
Must comply with applicable state and federal regulations and Company policies and procedures.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy in accordance with state, federal, and company policies.
Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs; verify the medication and check for possible interactions.
Assist the pharmacist with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow Company policies and procedures concerning errors and the Quality Improvement Program.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Engage customers and patients, offer assistance, resolve issues, answer questions, and provide a positive customer experience.
Model and share customer-service best practices with team members and develop relationships with valuable customers.
Assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform other assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Use Company asset-protection techniques and file claims for warehouse overages, shortages, order errors, and damaged prescription-drug goods.
Assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical providers and health groups through detailing and outreach, including outreach to retirement and nursing homes.
Maintain adequate supplies and ensure the Pharmacy Department is clean, neat, and orderly.
Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, complete PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.