Certified Pharmacy Tech - Outpatient Pharmacy w floating to Call Center
About The Position
Regional One Health is seeking a full-time Certified Pharmacy Technician for its Outpatient Pharmacy, with floating to the Call Center. Under the supervision of a licensed pharmacist and in accordance with established policies and procedures, the technician provides technical pharmacy services related to preparing, packaging, distributing, and documenting pharmaceuticals and controlled substances, including unit-dose medications, non-sterile products, IV admixtures, and sterile products. The role also involves prescription processing, computerized order entry, inventory management, medication and supply delivery, equipment upkeep, and maintaining department records. The technician works with pharmacists, hospital and medical staff, patients, and patient care units to coordinate medication services and respond to requests. The position requires courteous, customer-responsive communication, confidentiality, adherence to safety and infection-control standards, and participation in required training and performance-improvement activities. The technician may support other pharmacy and ancillary personnel, assist with student orientation and supervision, and provide coverage for relief and absences. Flexibility to work nights, weekends, and holidays may be required to maintain continuous pharmacy coverage.
Requirements
- National certification such as PTCB or NHA.
- Tennessee Pharmacy Technician license.
- Successful completion of a Pharmacy Technician program or equivalent education.
- Registered Pharmacy Technician (PHRMTECH-R) required upon hire.
- Patient-care experience obtained through completion of a Pharmacy Technician program.
- At least one year of previous experience as a Pharmacy Technician.
- Ability to meet the physical demands listed in the posting, including frequent lifting, carrying, stooping, kneeling, crouching, reaching, handling, and grasping; constant standing, walking, talking, hearing, repetitive motions, and eye/hand/foot coordination.
Responsibilities
- Provide technical pharmacy services under the supervision of a licensed pharmacist and follow established policies and procedures.
- Prepare unit-dose medications and fill unit-dose carts.
- Calculate, weigh, and compound ingredients for non-sterile pharmaceutical products.
- Prepare, label, and document IV products, syringes, IV admixtures, and sterile products using aseptic technique and a laminar flow hood.
- Package and label pharmacy dosage forms using appropriate packaging, counting, and labeling equipment.
- Document medication orders and maintain required prescription, medication, and departmental records.
- Read prescribed medication orders, select and count medications, place them in the appropriate patient medication drawer or bin, and present filled orders to a pharmacist for review.
- Enter medication charges into the computer system, adjust patient profiles to reflect medication changes, and credit patients for unused drugs as applicable.
- Interpret and perform order-entry functions and use computerized systems to enter and retrieve information.
- Deliver medication orders to units and receive, transport, and store pharmacy-related items between pharmacy areas, hospital pharmacies, and nursing units as assigned.
- Maintain inventory, rotate stock, return outdated medications, review drug usage records, order supplies, and ensure appropriate storage.
- Replenish medication carts and restock nursing units and ancillary departments; check for outdated, deteriorated, contaminated, or overstocked products and proper storage.
- Maintain a safe, orderly, clean, and neat work area and use supplies cost-effectively.
- Clean and maintain pharmacy-related equipment and report equipment malfunctions to a supervisor.
- Maintain confidentiality of patient, family, department, and hospital information and comply with HIPAA, confidentiality, compliance, safety, risk-management, environmental, and infection-control policies.
- Act as an intermediary between patient care units and pharmacy; answer calls, accept requests, and collect and deliver medication orders, unit-dose cassettes, and other assigned items.
- Communicate courteously and responsively with patients, customers, and staff, and collaborate with medical and hospital staff to coordinate activities.
- Complete required continuous training and education, including department-specific requirements, and participate in unit-based performance-improvement activities.
- Provide support to pharmacy and ancillary personnel and clinical assistance as needed.
- Assist in orienting and supervising students when they provide patient care, treatment, and services as part of their training.
- Provide coverage for relief and absences and work nights, weekends, or holidays as required for continuous pharmacy coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
