Certified Pharmacy Technician

Cencora•Knoxville, TN

13h•Onsite

About The Position

Supports and coordinates routine and moderately complex pharmacy support and operations activities to help ensure accurate, timely, and compliant day-to-day execution. Coordinates work across workflows by organizing tasks, tracking progress, updating records, preparing documentation, and supporting timely handoffs between teams. Applies working knowledge of operational procedures to identify issues, follow up on open items, and support resolution of defined exceptions within established guidelines. Communicates with internal partners and approved external contacts to clarify requirements, obtain needed information, and help maintain steady workflow execution. Maintains organized, audit-ready records and supports consistent service delivery by following quality, privacy, and process requirements.

Requirements

High School Diploma/GED or equivalent experience required.
3+ years of experience in pharmacy purchasing, inventory control, healthcare supply chain, pharmacy operations, or a related field required.
Certification in pharmacy technician support, pharmacy operations support, or equivalent required.

Nice To Haves

Associate's degree in pharmacy, health sciences, healthcare administration, business, operations management, or a related field, or equivalent experience preferred.

Responsibilities

Coordinates routine and moderately complex pharmacy support and operational activities by organizing work, monitoring progress, and helping maintain timely completion of assigned tasks.
Tracks transactions, records, documentation, and open items across workflows to support accurate processing and effective handoffs between teams.
Reviews submitted information and supporting materials for completeness, accuracy, and alignment with standard process requirements before routing or updating work items.
Prepares, updates, and maintains system entries, trackers, case notes, and operational documentation to support accurate and audit-ready records.
Communicates with internal partners and approved external contacts to confirm requirements, obtain missing information, and support resolution of routine and moderately varied issues.
Identifies delays, discrepancies, missing information, and defined exceptions, and documents them clearly for follow-up, correction, or escalation.
Supports process consistency and day-to-day team coordination by assisting with task distribution, status updates, knowledge sharing, and adherence to established procedures.