Certified Pharmacy Technician

Hy-Vee, Inc. • Cedar Rapids, IA

13d • Onsite

About The Position

The Certified Pharmacy Technician provides prompt, efficient, and friendly customer service and assists pharmacists with the preparation and distribution of prescription medications. The technician is certified through a national program and works in a retail pharmacy setting, handling prescription processing, customer inquiries, insurance claims, pharmacy supplies, and related administrative tasks. The role requires adherence to pharmacy laws, company policies, confidentiality requirements, and procedures for handling hazardous drugs.

Requirements

• High school diploma or equivalent.
• Certified as a licensed pharmacy technician through a certified national program.
• Maintain continuing education requirements to keep the technician license active.
• Ability to use logical or scientific thinking to solve problems involving abstract and concrete variables.
• Ability to perform arithmetic calculations, including arithmetic, algebraic, and geometric calculations.
• Ability to compose original correspondence, follow technical manuals, interact with people, interview, counsel or advise people, and evaluate technical data.
• Ability to meet the stated physical requirements, including exerting up to 50 pounds of force occasionally and performing activities such as standing, walking, reaching, lifting, and repetitive motions.
• Ability to maintain confidentiality of customers’ private medical information in accordance with the HIPAA Act.

Nice To Haves

• Previous experience as a pharmacy technician or pharmacy clerk.
• Vaccination certification, if applicable and required by law.

Responsibilities

• Provide prompt, efficient, friendly, and helpful service to customers, including greeting them, responding to requests, and enhancing their shopping experience.
• Answer telephone calls and handle inquiries that do not require a pharmacist’s expertise or judgment.
• Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
• Take refill orders from doctors’ offices or contact them for refill prescriptions.
• Gather and maintain patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after dispensing and report medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies; log invoices as necessary.
• Perform cash transactions and maintain cleanliness of the pharmacy and dispensing area.
• Administer vaccines as allowed by law.
• Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
• Follow pharmacy and company guidelines, including personal hygiene, dress, and applicable statutes and regulations.
• Report to work as scheduled and on time.
• Assist in other store areas and perform other job-related duties and special projects as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED