Certified Pharmacy Technician

Hy-Vee, Inc. • Warrensburg, MO

11d

About The Position

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, inventory, and maintaining confidentiality and regulatory compliance in a retail pharmacy. The position requires a high school diploma or equivalent and certification as a licensed technician through a certified national program, with continuing education to maintain an active license. Previous pharmacy technician or pharmacy clerk experience is preferred. Vaccination certification is required when administering vaccines, as required by law. Employment is contingent on successfully completing a pre-employment drug screen. Applicants must be at least 18 years old.

The work takes place in a fast-paced retail pharmacy and involves multiple tasks during each shift, including filling prescriptions, answering telephones, and assisting customers. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects and follow pharmacy policies and procedures to minimize risk. Safety training is provided.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Certification as a licensed technician through a certified national program required; continuing education requirements must be maintained to keep the license active.
• Vaccination certification required if administering vaccines, as required by law.
• Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
• Ability to perform arithmetic, algebraic, and geometric calculations accurately.
• Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
• Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
• Ability to maintain discretion and integrity when handling confidential patient information.
• Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
• Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning or sanitation duties.
• Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

• Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

• Provide prompt, friendly customer service and make customer interactions positive.
• Handle customer inquiries that do not require a pharmacist's expertise or judgment.
• Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
• Contact doctors' offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after dispensing and report medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies, and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law and with required certification where applicable.
• Maintain cleanliness of the pharmacy and dispensing area.
• Protect the confidentiality of customers' private medical information in accordance with HIPAA.
• Comply with statutes and regulations pertaining to pharmacy technicians.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED