Certified Pharmacy Technician

Walgreens • Evergreen Park, IL

1d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers. The technician models and delivers a distinctive, positive customer experience.

The position includes supporting prescription processing and dispensing, customer service, pharmacy operations, inventory management, clerical work, and clinical services as assigned. The technician follows state, federal, and company requirements, including the Walgreen Co. Pharmacy Code of Conduct, Good Faith Dispensing policy, and procedures for reporting prescription errors. The technician also completes assigned training and continuing education and maintains pharmacy and healthcare knowledge.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required as a condition of promotion to senior technician if not otherwise earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• Retrieve, count, and pour medications, verify that the medicine is correct, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company procedures related to errors and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible, resolve customer issues, answer questions, and deliver positive customer service.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and detailing to healthcare providers and community groups.
• Keep the Pharmacy Department supplied, clean, neat, and orderly.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• If PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed