Certified Pharmacy Technician

Walgreens•Pearland, TX

About The Position

In accordance with state and federal regulations, assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. Uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Under pharmacist supervision, supports pharmacy operations by entering patient and drug information, filling prescriptions, assisting with workflow, reporting prescription errors, handling sales and cash, responding to appropriate telephone calls, processing manual third-party claims, and assisting with inventory management. May assist with clinical services, including collecting and labeling samples, and help coordinate services with Walgreens healthcare clinics and external providers. Supports relationships with the local medical community and helps maintain a clean, orderly, and adequately stocked Pharmacy Department. Earns and maintains PTCB certification through the designated training program and/or state-required certification or registration. Attends training, completes assigned PPLs, earns continuing education credits, and maintains knowledge of healthcare and pharmacy developments. Must be fluent in reading, writing, and speaking English, except in Puerto Rico. Requires willingness to work a flexible schedule, including evening and weekend hours. Compensation depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy, in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
Retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company policies and the Quality Improvement Program.
Follow Good Faith Dispensing requirements during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating over-the-counter products when possible; answer questions and resolve customer issues.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims and perform clerical duties as assigned.
Assist with ordering, unpacking, checking, and storing pharmaceutical shipments and other inventory management activities.
Maintain knowledge of asset protection techniques and file claims involving pharmaceutical shipment overages, shortages, order errors, or damaged goods.
May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
Help keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
Earn and maintain required PTCB certification or state-required certification or registration; attend training, complete assigned PPLs, earn continuing education credits, and maintain pharmacy and healthcare knowledge.
Model customer-service best practices, including greeting customers, offering proactive help, identifying needs, and assisting until satisfied.