Certified Pharmacy Technician

Walgreens•Patterson, CA

12d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and relationships with the local medical community. The position requires earning and maintaining PTCB certification through the designated training program and/or state-required certification or registration. Technicians attend training, complete assigned PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy. The role requires fluency in reading, writing, and speaking English, except in Puerto Rico, and willingness to work a flexible schedule that includes evening and weekend hours.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
Follow state and federal regulations and company pharmacy policies and procedures.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Assist the pharmacist under supervision and in compliance with state, federal, and company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Greet and assist customers and patients, resolve issues, answer questions, and provide help locating over-the-counter products.
Model customer service best practices and develop relationships with valuable customers.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently; perform other assigned clerical duties.
Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist in building relationships with local medical providers and conducting provider outreach to health groups and care facilities.
Maintain the Pharmacy Department’s supplies and ensure it is clean, neat, and orderly.
Maintain respectful relationships with coworkers and comply with company policies and procedures.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training, complete assigned PPLs, obtain continuing education credits, and maintain pharmacy and healthcare knowledge.