Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities while maintaining confidentiality and regulatory compliance. The technician works in a fast-paced retail pharmacy, handling multiple tasks throughout a shift, such as filling prescriptions, answering telephone calls, and assisting customers. The position involves occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects of exposure and follow pharmacy policies and procedures to minimize risk. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program.
- Maintain continuing education requirements to keep the license active.
- Vaccination certification if administering vaccines, as required by law.
- Apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Perform arithmetic, algebraic, and geometric calculations accurately.
- Compose original correspondence, follow technical manuals, and evaluate technical data.
- Counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Maintain discretion and integrity when handling confidential patient information.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise or judgment.
- Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix prescription labels and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as permitted by law and with required certification where applicable.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect customers' private medical information in accordance with HIPAA.
- Adhere to statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
