Certified Pharmacy Technician

Walgreens•Hays, KS
•$18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties consistent with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers. The position models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and team training.

Requirements

  • Fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills, including the ability to count, measure, and weigh medications accurately.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
  • Build strong relationships with valuable customers and provide assistance locating over-the-counter products.
  • Assist the pharmacist in pharmacy practice in accordance with applicable regulations and company policies; comply with the Pharmacy Code of Conduct and Good Faith Dispensing policy.
  • Enter patient and drug information into pharmacy systems, fill prescriptions, verify medications, and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow; immediately report prescription errors and follow error-prevention and Quality Improvement Program procedures.
  • Register sales, collect and handle cash, and operate assigned cash registers.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; report overages, shortages, order errors, and damaged prescription-drug goods.
  • Assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help develop and maintain relationships with local medical providers and health groups through detailing and outreach.
  • Maintain adequate supplies and keep the Pharmacy Department clean, neat, orderly, and in good condition.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend requested training, complete PPLs, acquire continuing education credits, and maintain healthcare and pharmacy knowledge and skills.
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