Certified Pharmacy Technician

Walgreens • West Jordan, UT

8d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties according to Company policies and procedures. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, the technician also assists with and coaches pharmacy technicians in using pharmacy systems and cashiers in using pharmacy cash registers. The role models and delivers a distinctive and positive customer experience.

Under pharmacist supervision, the technician enters patient and drug information, fills prescriptions, checks that medications are correct, and checks for possible interactions. The technician supports pharmacy workflow, reports prescription errors, handles sales and cash, responds to appropriate telephone calls, processes third-party claims, and performs clerical and inventory duties. The role may also support clinical services and outreach to the local medical community, and helps maintain a clean, orderly, and adequately stocked Pharmacy Department.

The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration. The role includes required training, continuing education, and maintaining knowledge of healthcare and pharmacy developments.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated PTCB training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and Company policies.
• Use pharmacy systems to obtain patient and drug information, process prescriptions, and ensure information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow Company policies and the Quality Improvement Program.
• Follow the Company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible, resolve customer issues, answer questions, and model customer-service best practices.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for specified shipment discrepancies or damage.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating clinical services with healthcare clinics and external providers.
• Support relationships with local medical providers and healthcare organizations through provider detailing and outreach.
• Help maintain the Pharmacy Department's supplies, cleanliness, orderliness, and appearance.
• Comply with Company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification and/or state-required certification or registration; attend training, complete requested PPLs, obtain continuing education credits, and maintain pharmacy and healthcare knowledge.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy cash-register operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed