Certified Pharmacy Technician

Walgreens • Gautier, MS

8d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist and coach pharmacy technicians in operating pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive, positive customer experience.

The position supports prescription processing and dispensing, pharmacy workflow, customer service, inventory management, clerical work, and department upkeep. It may also support pharmacists in administering clinical services and coordinating care with healthcare providers. The technician is expected to comply with applicable regulations and company policies, including the Pharmacy Code of Conduct, Good Faith Dispensing policy, and procedures for reporting prescription errors.

The role requires fluency in reading, writing, and speaking English (except in Puerto Rico) and willingness to work a flexible schedule that includes evenings and weekends. PTCB certification is earned and maintained through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, process prescriptions, and ensure information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
• Assist pharmacists in scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible; greet customers, offer assistance, resolve issues, answer questions, and model customer-service best practices.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription-service claims promptly and efficiently, and perform other clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed