Certified Pharmacy Technician
About The Position
The Certified Pharmacy Technician supports pharmacists in preparing and distributing prescription medications accurately and professionally. The role includes prescription processing, insurance billing, customer service, inventory management, and protecting the confidentiality of customer medical information while complying with pharmacy laws and regulations. The position is based in a fast-paced retail pharmacy and may involve handling hazardous drugs and occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program.
- Maintain continuing education requirements to keep the license active.
- Vaccination certification if administering vaccines, as required by law.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to exercise discretion and integrity when handling confidential patient information.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise or judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when allowed by law and when the required certification is held.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect confidential customer medical information in accordance with HIPAA.
- Comply with statutes and regulations applicable to pharmacy technicians.
- Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
