Certified Pharmacy Technician
About The Position
In accordance with state and federal regulations, assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. Uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. Models and delivers a distinctive customer experience. Under pharmacist supervision, supports prescription processing and dispensing, customer service, pharmacy workflow, cash-register transactions, inventory activities, clerical tasks, and the maintenance of the Pharmacy Department. May assist with clinical services and community outreach. Completes assigned training and continuing education and maintains knowledge and skills in healthcare and pharmacy.
Requirements
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Greet and assist customers and patients, resolve issues and answer questions, and model customer-service best practices.
- Build relationships with valuable customers and help customers locate over-the-counter products.
- Under pharmacist supervision, enter patient and drug information into pharmacy systems, fill prescriptions, retrieve and count medications, verify medicines, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors and follow company policies and procedures relating to pharmacy errors and the Quality Improvement Program.
- Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims in a timely and efficient manner, and perform assigned clerical duties.
- Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
- Use asset-protection procedures and file claims for pharmaceutical overages, shortages, order errors, or damaged goods.
- May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Assist the Pharmacy Manager and Staff Pharmacist with relationships and outreach to local healthcare providers and community groups.
- Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend requested training, complete PPLs, acquire continuing education credits, and maintain healthcare and pharmacy knowledge and skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
