Certified Pharmacy Technician

Hy-Vee, Inc.•Galesburg, IL

8d•$17 - $21•Onsite

About The Position

Hy-Vee is hiring a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately and professionally, while providing customer service and maintaining confidentiality and regulatory compliance. The role includes prescription processing, insurance billing, inventory activities, and assisting customers and healthcare providers in a retail pharmacy setting. The position is fast-paced and involves handling several tasks during a shift, such as filling prescriptions, answering telephones, and assisting customers. The pharmacy handles and prepares hazardous drugs. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. Training is provided to support a safe work environment, and pharmacy policies and procedures must be followed to minimize risk. The anticipated starting wage is $17.00 to $21.25 per hour, depending on experience. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.
Vaccination certification if administering vaccines, as required by law.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise or judgment.
Accept written prescriptions and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File dispensed prescriptions and report medication errors to appropriate personnel.
Order, receive, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines when permitted by law and when required certification is held.
Maintain the cleanliness of the pharmacy and dispensing area.
Protect customers' private medical information in accordance with HIPAA.
Comply with statutes and regulations pertaining to pharmacy technicians.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.