Certified Pharmacy Technician

Walgreens • La Vergne, TN

6d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in using pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience.

Under pharmacist supervision, the technician enters patient and drug information, fills prescriptions, checks medication accuracy and possible interactions, supports pharmacy workflow, and reports prescription errors. Additional duties include registering sales, handling cash and appropriate telephone calls, processing manual third-party claims, performing clerical tasks, and supporting inventory management and asset protection. The technician may assist with clinical services, including collecting and labeling blood or urine samples, and helps coordinate services with Walgreens healthcare clinics and external providers.

The technician helps maintain relationships with the local medical community, keeps the Pharmacy Department stocked, clean, and orderly, follows company policies, and completes assigned tasks. The role also requires maintaining relevant training and knowledge, including completing requested training and continuing education.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with applicable state, federal, and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Retrieve, count, and pour medications; verify the medicine and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company procedures related to pharmacy errors and quality improvement.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible, answer questions, resolve issues, and provide a positive customer experience.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist with clinical services, including collecting and properly labeling patient blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help develop and maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
• Help keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete manager-requested PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• If PTCB certified, assist and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed