Certified Pharmacy Technician

Hy-Vee, Inc.•Silvis, IL

5d•$16 - $20•Onsite

About The Position

The Certified Pharmacy Technician supports pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities, while protecting confidential information and complying with applicable laws and regulations. The technician works in a fast-paced retail pharmacy, assists customers and healthcare providers, and may administer vaccines when legally permitted and appropriately certified.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to exercise discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision and in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, point-of-sale transactions, and cleaning duties.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.
Vaccination certification, required if administering vaccines as applicable under law.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
Accept written prescriptions and telephone refill requests at the supervising pharmacist’s discretion.
Contact doctors’ offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
File dispensed prescriptions and report medication errors to appropriate personnel.
Order, receive, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and with required certification, where applicable.
Maintain cleanliness in the pharmacy and dispensing area.
Protect customers’ private medical information in accordance with HIPAA.
Comply with statutes and regulations pertaining to pharmacy technicians.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and complete special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.